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Privacy Policy

Privacy Policy Overview

This Privacy Policy is effective from 01/07/2019.

All personal information about the customer (“You” or “Your”) will be treated as private and confidential. Insurtech Gateway Australia Pty Ltd. (“We” or “Our”) will use and disclose the information in accordance with this policy.

We may use information We hold about You to provide information to You about other products and services that We feel may be appropriate to You. Under the Australian Privacy Act 1988, (and any subsequent legislation relating to the processing and storage of personal data including, but not limited to, the General Data Protection Regulations 2018), You have the right to see personal information about You that We hold in Our records. If You have any queries please contact Us at

We process information about You in accordance with this document (“Privacy Policy”). By using Our Website (, the (“Service”), You consent to such processing and You warrant that all data provided by You is accurate and up to date.


Privacy Policy

We are committed to ensuring that Your privacy is protected. When We ask You to provide certain information or obtain certain information by which You can be identified, rest assured that Your information will only be used in accordance with this Privacy Policy.

By using the Service you are accepting and consenting to the practices described in this Privacy Policy.

We may change this Privacy Policy from time to time by updating this page. You should check this page regularly to ensure that You are happy with any changes. We will also notify you of any changes.

We may collect and process information that You give Us, and information that We record automatically, which may include through Google Analytics.


What we do with this information

We require this information for internal recordkeeping, and also may share your information with third parties in accordance with this Privacy Policy, and will delete information upon request, to meet with Data Protection Act, and, as and when applicable, the General Data Protection Regulations 2018.



In order to prevent unauthorised access or disclosure, We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information We collect online. You should note that in using the Service, Your information will pass through third party services and infrastructures that are not under Our control. These include but are not limited to:

  • Google Drive
  • Dropbox

The data We collect from You maybe transferred to, and stored at, a destination outside the European Economic Area (“EEA”), which would not have similar protections in place regarding your data and restrictions on its use as set out in this policy. It may also be processed by staff outside the EEA who work for Us or one of Our partners. By submitting Your personal information, You agree to this transfer, storing or processing.

Despite our efforts, unfortunately, the internet is never a completely secure environment and We cannot completely guarantee that hackers or unauthorised personnel will not gain access to Your personal information despite Our best efforts.


Links to other websites

Our website contains links to other websites. This Privacy Policy applies on to this website, so when You access links to other websites You should read their own Privacy Policies.


Sharing information with third parties

We take Your privacy, and Our relationship with You, very seriously, and We do not share Your personally identifiable information to third parties, other than as described in this Privacy Policy.

Specifically, should you provide us with your email address, we may share Your personally identifiable information with third parties who may provide You with marketing materials that We consider may be of interest unless You explicitly opt out, by changing your email preferences by emailing us at


Controlling Your information

You may request details of personal information which We hold about You, in accordance with legislation from time to time. If You would like a copy of the information held on You please email Us at

If You believe any information We are holding on You is incorrect or incomplete, please contact Us as soon as possible. We will promptly correct or remove or correct any information found to be incorrect or incomplete.

You have the right to close Your account and request that Your personal information be removed from the Service. If You close Your account, We have no obligation to retain Your information and may delete any or all of Your account information without liability (albeit we may retain such information in accordance with applicable law or to comply with Our internal policies and procedures).

Please be aware that if You request a change of details and/or account closure, We may retain residual information about You in Our backup and/or archival copies of Our database, this is standard within the industry. In addition, Our database may still contain information linked to You and other users (for example: Your details as an introducer for another user that registered to our site as a result of Your invitation).

We review this policy regularly. If We change it, We will post the changes on this page, so that You may be aware of the information We collect and how We use it. You are expected to check this page from time to time to take note of any changes We make, as they are binding on You.


Usage of cookies

Like most Websites, We use cookies and Weblog files to track site usage and trends. A cookie is a small data file, typically of letters and numbers, downloaded to a device when You access certain Websites. You can remove or block cookies using settings in your internet browser, but in some cases doing so may impact your ability to Use our Website. We rely on cookies to provide a high quality and secure Service.

The only cookies We use are for analysing the usage of the Service. They allow Us, for example, to count the number of visitors and identify which pages are being viewed or used with the sole purpose of analysing data about Webpage traffic and to improve our Service in order to tailor it to our customers’ needs and improve the performance and experience. We do not store unencrypted personally identifiable information within the cookies.

We use Google Analytics to help analyse use of our Website. These analytical tools collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the Website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Service and to compile statistical reports on activity and usage. These services each have their own privacy policies which should be consulted for further information.

We will not (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifiable information about You. We will not associate any data gathered from the Service with any personally identifying information from any source as part of our use of the Google statistical analytics tool.

© 2019 Insurtech Gateway Australia (2019)